How can you reach the DHS Homeless Outreach?

Calling 311 is the most appropriate way to reach the DHS Homeless Outreach. This number is designated for non-emergency services and assistance in many cities, allowing residents to access information about social services, including those related to homelessness. 311 operators can provide immediate help by connecting callers with the appropriate resources, including outreach services for individuals experiencing homelessness.

Other options, while they may seem viable, do not provide the specific access needed for reaching the DHS Homeless Outreach. For example, calling 911 is intended for emergencies and could divert resources away from other critical situations. Emailing may result in delays, as responses can be slower than a phone call. Visiting their office might not be feasible for individuals facing homelessness, who may lack transportation or the means to physically arrive at an office location. Therefore, using 311 ensures a direct and efficient connection to the services needed.